Shipping policy
We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 6-17 business days from the date that it is placed.
Verification → Processing → Shipping → Delivery
Verification
A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
Processing
It normally takes 3-7 business days for us to process your order. Please note that this does not include holidays and weekends.
Shipping
Shipment takes 3-10 business days to arrive, please refer to the table below for various shipping times to international destinations.
Note:
* Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
* Please write us a email within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted.
Delivery
The courier will deliver the product to the designated address, and you can log in to your email to view the receipt information at any time.
Shipment: Shipping Costs and Methods:
|
Shipping Method |
Flat Rate |
Delivery Time |
Area |
|---|---|---|---|
|
Express Shipping |
Free for orders $149+, otherwise $19.99 |
3-5 Working Days |
North America (USA, Canada, Mexico, Puerto Rico) |
|
4-6 working days |
Europe (Austria, Belgium, Croatia, Denmark, Finland, Ireland, Italy, Malta, Norway, Portugal, Serbia, Spain, Switzerland) |
||
|
7-10 working days |
Europe (Estonia, France, Germany, Greece, Netherlands, Poland, Romania, Slovakia, Sweden, United Kingdom) |
||
|
10-12 working days |
Europe (Czech Republic, Latvia, Lithuania, Luxembourg, Russia) |
||
|
3-5 working days |
Asia (Hong Kong, Taiwan, United Arab Emirates) |
||
|
4-7 working days |
Asia (Singapore, South Korea, Japan, Saudi Arabia, Kuwait) |
||
|
9-14 working days |
Asia (India, Malaysia, Philippines, Thailand, Vietnam) |
||
|
7-9 working days |
Oceania (Australia, New Zealand) |
||
|
Regular Mail |
Free for orders $30+, otherwise $4.99 |
12-18 Working Days |
North America (USA, Canada, Puerto Rico) |
|
20-35 Working Days |
North America (Barbados, Bermuda, Mexico, Guadeloupe, Martinique) |
||
|
20-35 Working Days |
Central America (Costa Rica, El Salvador, Guatemala) |
||
|
30-40 Working Days |
South America (Colombia, Chile, Brazil, Argentina, Venezuela, Ecuador, Peru, French Guiana) |
||
|
15-17 Working Days |
Europe (Denmark, Germany) |
||
|
12-18 Working Days |
Europe (Andorra, Austria, Belarus, Belgium, Croatia, Czech Republic, Finland, France, Malta, Moldova, Monaco, Montenegro, Poland, Serbia, Slovakia, Spain, Switzerland, United Kingdom) |
||
|
18-25 Working Days |
Europe (Greece, Iceland, Italy, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Romania, Russia, Sweden) |
||
|
25-35 Working Days |
Europe (Estonia, Gibraltar, Ireland, Latvia) |
||
|
12-20 Working Days |
Asia (Armenia, Bahrain, Singapore, South Korea, Japan, Malaysia, Thailand, Mongolia) |
||
|
20-35 Working Days |
Asia (Azerbaijan, Cyprus, Georgia, India, Israel, Kazakhstan, Kuwait, Lebanon, Philippines, Saudi Arabia, Vietnam) |
||
|
12-15 Working Days |
Africa (Angola) |
||
|
20-30 Working Days |
Africa (Réunion, Seychelles) |
||
|
40-60 Working Days |
Africa (South Africa) |
||
|
12-16 Working Days |
Oceania (Australia, New Zealand) |